Technology glitches are a fact of life and QuickBooks Online, though very stable, will sometimes cause issues for users. The good news is that most incidents are detected and resolved quickly by the QuickBooks team – usually within a few hours – and many issues only affect a portion of users.
To receive emailed notifications of issues that might affect you from the QuickBooks team, visit http://status.quickbooks.intuit.com/# and select Subscribe to Updates. Once subscribed, you will receive email notifications when an issue is discovered, updated or resolved. An incident report doesn’t necessarily mean that your own QuickBooks will have this problem. If you are affected, knowing that the problem is being addressed and that it comes from them and not you can save you some time and frustration.
For a customized QuickBooks setup, one-on-one training, and ongoing support provided by qualified and experienced instructors and accounting professionals, contact BookSmarts today!
A self-professed ‘accounting geek’, Michele is a Chartered Professional Accountant and Certified Management Accountant with over 25 years of experience in implementing and managing accounting systems. She is a certified trainer for adults, a Certified ProAdvisor for QuickBooks and QuickBooks Online, and a member of the Wave Pro Network.
Book your free 30-minute consultation with Michele at https://calendly.com/BookSmarts.