What our clients are saying about BookSmarts

I needed to upgrade to QB on line from QB 14 as it is no longer supported. My accountant warned me it was going to difficult so I looked for expert help. I am so glad that I chose Michelle at Booksmarts. There is NO WAY I could have done it by myself. With her training and support I didn't lose any data and after 3 months of handholding its working really well for me. She was available to answer all my questions and provided me with a thorough and easy to follow customized manual.

~ Bev Morgan

Fresh Look Painting Services

Hiring Michele from BookSmarts to help me learn QuickBooks was one of the best investments I've ever made. An excellent teacher, Michele made sure she understood my business model very well before creating a detailed lesson plan just for my needs. I feel I can move forward on my own after completing the course with confidence and I appreciate that I have 3 months of support after completing the course which gives me added confidence. Highly recommend Michele to anyone starting a new business or anyone that wants to switch to QuickBooks.

~ Julie Card

J. Card Marketing/My Collingwood.ca

I would highly recommend working with Michele to anyone who is looking to improve their knowledge with quickbooks. My Wife and I took her course knowing very little and now feel confident running our business with it. Michele is very knowledgeable about the program, very quick to respond, extremely professional, and organized. We appreciate all of her help, especially in going the extra mile to troubleshoot issues we have had after completing the course. It was a pleasure working with her and we will continue to recommend her to anyone!

~ Mike Rostance

Rostance Electric Ltd.

Michele is amazing. She is so patient, easy to work with and very knowledgeable. I knew only basics of using Quickbooks but had very little confidence in how I was utilizing it. Michele explained all the steps so simply and very thoroughly. I also felt like I was getting free accounting knowledge along the way. She is a great teacher and love that I can benefit from her guidance for 3 months even after my training is over. I feel so much better and confident using Quickbooks now. Thanks Michele!

~ Fatima Haideri

DeSTYLE Handcrafted Finishes Inc.

What a great investment! I started with zero knowledge and zero experience with Quickbooks online, and knew I needed help. I reached out to Michele, and received the best support ever. She provided fantastic teaching and helped me to understand Quickbooks Online, having had no prior experience. Michele went above and beyond to help me understand how to process certain vendors and customers with special exceptions, and I can now confidently tackle the books thanks to her teaching. I would absolutely recommend her training to ALL small business owners to better understand the "other side" of your business. Thanks Michele!

~ Bethany Laurin

Pat Lalonde Fencing

My experience with Michele Craig's QuickBooks training was amazing. Organized, clear and effective teaching on her part. Absolutely a pleasure to work with. Recommend her highly!

~ Laurie Clarke

Barrie Families Unite

My husband and I hired Michele to assist us with training on QuickBooks™ Online with our small business. I had some knowledge and was using this system, but was not using it to its full capacity. Well Michele certainly helped us with that!! She was wonderful to work with and very patient. I am now using QBO with more confidence and have learned so much about QBs since beginning my training with Michele. I would highly recommend her service.

~ Christine Uram

Mr Pest Control

Michele made it very easy to follow and also provided a written step by step process to help me resolve a payroll issue. A great trainer/mentor! Highly recommend BookSmarts.

~ WL Andrews

L A Services

Michele is very knowledgeable , helpful & pleasant to deal with. Very quick to respond as well. I am very glad to have found her. Thank you, Michele.

~ Anna Poremskyy

New Way Electric

Michele was an awesome support system and coach for Quickbooks™- Highly recommend. Very specific training and catered to what your business needs! Thanks again Michele!

~ Jarrett Fennell

Fennell Marketing & Sales

We feel so fortunate to have found Michele to help us with our Quickbooks™ set up and training! Michele went above and beyond - she took it upon herself to learn about our practice management software's ability to integrate with QBO, when other companies told us it would be "too messy" or "wouldn't work well". By doing so, she has now made doing our bookkeeping an absolute breeze. Michele is incredibly knowledgeable in accounting and QBO - answering questions and giving us tips that four years of previous accountants/bookkeepers were not able to provide. The way she delivers her training program is so well thought out, and easy to follow. She explains things in the most simple ways, that make it easy to catch on. We would 100% recommend Michele's services! Thank you again, Michele!

~ Aleksandra Kemper. B.Soc.Sc. (Hons.), J.D.

LLoyd & Kemper LLP Family Lawyers

Michele Craig did training with me on learning Quickbooks™ and was a pleasure to work with - I learn alot! She took the time to make sure I understood everything, explained everything clearly and had the patience to listen to all of my questions. I would highly recommend Michele for her knowledge an teaching skills for anyone wanting to learn Quickbooks™!

~ Tom Redford

The Redford Group Inc.

2 years ago we hired Michele to help us switch to QBO and she was wonderful to work with. Now we just added the QBO payroll portion to our bookwork and of course we hired Michele back to help us with the setup. She is so savvy and efficient in Quickbooks but also highly knowledgeable in accounting. She certainly made it a breeze to switch to ease my workload, while assuring with clarity every step of the way. We highly recommend Michele as we know our books were set up correctly and so is our payroll now. Thank you Michele!!!

~ Silke Bokker

Amp Champ Inc.

We recently switched to Quickbooks™ and we had Michele Craig of BookSmarts do our training. She was so great to work with, her instructions were clear and concise. I would say she is the best instructor we have ever worked with. Would highly recommend her and BookSmarts.

~ G H Stewart Construction Inc.

G H Stewart Construction Inc.

Michelle was amazing to work with! She is very knowledgeable in her field and was kind, patient, and well spoken when teaching me how to keep accurate and up-to-date books. I would highly recommend her to any small business owner looking to manage their own bookkeeping!

~ Dr. Kimberly Perryman

Simcoe Muskoka Animal Chiropractic

Had a two day QBO course with Michele and it was fantastic; she is very knowledgeable and was a great help for working through the ins and outs of the QBO system. Highly recommended.

~ Scott Coulas

Bookkeeper at Bass Murphy & Partners

I am so glad to have found Michele to help me with our Quickbooks™ set up and training. Michele was very helpful and patient throughout this process . Michele made it easy to understand and the user guide is a bonus. I would highly recommend Michele if you are looking for training or quickbooks™ set up for your business.

~ Peter and Sofia Spyropoulos

Master Mechanic Dunlop West

Great experience! I would recommend Booksmarts to everyone who needs help with the QB Software. Michele is really knowledgeable and patient, and will help you understand the system in the best and quickest way possible.

~ Tatjana Josifoska

Tacoma Woodworks Inc.

I really appreciated Michele's patient guidance as we got the bookkeeping for my freelance communications business set up. It's so nice to now have the peace of mind that I'm tracking everything properly. As a sole proprietor, I value having relationships with people like Michele who I can call on and trust that they will support my best interests! Tax time should be nice and easy!

~ Alison LaMantia

Alison LaMantia Freelance Writer and Communication Consultant

Michele is very knowledgeable in all things accounting and is a Quickbooks™ Pro! She helped me set up my accounting system in Quickbooks™ and showed me all I need to know to mange the books myself for my new, small business. I am very happy with the service, training & support Michele has provided. I would highly recommend her & BookSmarts!

~ Michelle Lackey

M-Dash Design Inc.

Excellent step by step instruction tailored to your individual needs. One on one informative and easy to understand lesson with back up notes and user guide. I highly recommend!

~ Suzanne Burtenshaw

X-5-O Legal Services

BookSmarts is exactly what I needed to help me learn how to set up and navigate QuickBooks™ Online to get my company books up and running properly. Michele is a fountain of knowledge with a unique and collaborative approach of presenting the information (in the comfort of YOUR home on YOUR computer over a period of 2 days) in a very concise, logical way to provide you with the necessary knowledge to utilize the program with confidence after she leaves. The inclusion of a tailored guide manual and an additional 3 months of after-support to her package gives you the peace of mind knowing that you will get the answers you need to any questions you may have without delays and/or incurring additional costs. I will not hesitate to recommend BookSmarts to anyone in need of this service - thanks a million, Michele!!

~ C Sacchetti

PlumbLines Inc.

I highly recommend Michele if you’re planning on starting a business. She trained me and helped me organize a personalized bookkeeping system for my business based on my needs. She was always there to answer questions or walk me through something if I got stuck. I would have never been able to create such an organized system on my own!

~ Nicole Langlois

K Studio Hair Salon

Michele is extremely knowledgeable and really helpful. She set me up to do my small business bookkeeping in a very simple and organized way. I can’t recommend Michele highly enough.

~ Alireza Aliasgari

BOME Solutions Inc.

Michele was awesome and she has a way of explaining things that make sense. She is very supportive and quick on helping with any questions.

~ Nancy Klimek

Kevin Stevens Construction

I contacted BookSmarts to help me get a better handle with my small business bookkeeping. Michele is very patient, knowledgeable and informative! My QuickBooks™ is now up to date and I have a much better understanding on how to maintain it. I recommend BookSmarts to any small business owner that wants to tackle their own bookkeeping!

~ Ashley

Gas Line Resources

Michele is amazing. Michele is not "local" to my business yet she made the drive up and came to my place of business for two days to train me on keeping the books. From start to finish, Michele was patient, clear and concise. I had no prior knowledge of Quickbooks™ whatsoever and by the end of the second day I felt comfortable that I would be able to keep the books for my business with speed and accuracy. I also appreciate the follow up notes that I keep on hand at all times and the 3 months of follow up help on an as needed basis. I highly recommend Michele. If you're starting out a small business or have had one for a while but want to keep your own books, this is the best investment you will make, both of your money and your time. It will pay off for years to come. Thank you so much Michele!

~ Kristen Watt

Kristen's Pharmacy RxHealthMed

Michele came highly recommended by our Chartered Accountant as I was new to Quickbooks™ starting our new business. Michele came to our house and navigated me through Quickbooks™ and understood our business accounting needs. Michele was very patient and open to many questions as well as being readily available for follow up questions. I recommend Michele to anyone who is new to business accounting.

~ Danielle Sinclair

Bluefire Hospitality Group Inc.

I have called upon the services of Michele Craig at BookSmarts a number of times, to collaborate with her pertaining to bookkeeping and ongoing learning. Michele is attentive, professional, arrives on time and is efficient. She makes sure that I understand exactly what she is saying and that I understand the practice behind it. As a CPA, Michele has the superior knowledge to help any individual who has the desire to raise themselves to a higher level in their knowledge of bookkeeping and accounting.

~ Joanne Baker-Forth

Joanne's Bookkeeping Boutique

I used BookSmarts to get setup for the expansion of my company and it was a great experience. Michele is extremely knowledgeable about QuickBooks™ and accounting in general and with the complexity of my business and all of my inventory and the two divisions, she helped me not only to setup my QuickBooks™, but to understand how it all works. She's a great teacher and has the patience to explain things as it can be overwhelming for most people that are not familiar with accounting software or accounting in general. I highly recommend BookSmart for all businesses.

~ Paul Rezaie

MetalWood Studio

Michele is very knowledgeable in this field. She was a great help.

~ Matthew Boddington

MRB Services Inc.

Michele helped us get our business off of the ground. She explained how to use Quickbooks™ and helped me out along the way. Highly recommend her service! Cheers

~ Matt Kiegelmann

Stairhaus Inc.

Michele is extremely knowledgeable and trains you in a very practical way. She is very professional, flexible to your needs, and provides excellent services!

~ Megan Stevenato

Goldsworthy Farms

I'm an artist damn it not an accountant. I learned quite a bit about QuickBooks™ in two hours. A lot of issues fixed and I'm on the path to better accounting for my small business.

~ Dave Burt

Dave Burt Creative

Valuable training, detailed notes, excellent follow-up. Thanks very much.

~ Linda and Michael Mings

LinMik Woodworks

Would recommend Michele to clients, and colleagues.

~ Ainsley Herlihey

Income Tax Plus Inc.

Michele is great to work with. She is knowledgeable, professional, and makes sure that you have a complete checklist to work on your own afterwards. With her help, I've saved headache for tax season because my accountant told me I already did everything correctly. Worth the cost of figuring it out all on my own.

~ Lindsay Tsang

Lindsay Tsang & Associates

BookSmarts was wonderful to work with. BookSmarts was great at explaining concepts and patient when it took a couple of explanations (lol). No question was too small or obvious. BookSmarts left us with great resources to follow for procedures we don’t complete everyday.BookSmarts was quick to get back to us for scheduling appointments or with answers to questions. I would highly recommend them to work with if you are new to Quickbooks™ or if your accounting processes need a little cleaning up.

~ Administrative Assistant

Music Therapy Services of Simcoe County

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Government grant support may be available for bookkeeper training. Ask BookSmarts for details.

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